SHIPPING & RETURNS

SHIPPING POLICY

We ship all UK orders under 2kg by Royal Mail 2nd class post.

We aim to pack all orders at our workshop and ship them the next working day whenever possible (Monday to Friday excluding official public holidays) from the date the order was submitted by you.

The standard delivery prices listed on our website includes a 2-7 day delivery service by Royal Mail within the UK mainland. Deliveries outside the UK mainland will be between 7-14 days, depending upon the destination.

£3.95 for all UK orders below £50. Free shipping for all UK retail orders above £50.

Shipping for international orders will be assessed by weight and destination prior to the order being accepted and you will be advised of the shipping cost to be added to your order cost.

RETURN & EXCHANGE POLICY

1. Only Goods purchased on the justsow.co.uk website can be returned to
Just Sow for a refund or an exchange.

2. If any Goods you have purchased do not comply and, for example,
have faults or are damaged when you receive them, or if you receive incorrect
(or incorrectly priced) Goods, please contact us at hello@justsow.co.uk as
soon as reasonably possible to inform Us of the fault, damage or error,
and to arrange for a refund or replacement.

3. Should Goods be damaged while it is being shipped to you,
Just Sow will provide you with a full refund or exchange.

4. If you would prefer to contact Us directly to cancel, please use the
following details:

Telephone: +44 (0)1680 684600
Email: sophie@justsow.co.uk
Post: King John’s Court, Atherstone Hill, Atherstone-on-Stour,
Statford-upon-Avon, CV37 8NF

5. Refunds will be made using the same payment method that you used when ordering the Goods.

6. Refunds will be issued to you within 14 calendar days of the following:

The day on which We receive the Goods back; or

The day on which you inform Us (supplying evidence) that you have sent the Goods back; or

If We have not yet provided an Order Confirmation or have not yet dispatched the Goods, the day on which you inform Us that you wish to cancel the Contract.